Ford 1998 Escort User Manual download pdf (Page 187)

REPORTING SAFETY DEFECTS

(U.S. ONLY)

If you believe that your vehicle has

a defect that could cause a crash,

or could cause injury or death, you

should immediately inform the

National Highway Traffic Safety

Administration (NHTSA) in

addition to notifying Ford Motor

Company.

If NHTSA receives similar

complaints, it may open an

investigation, and if it finds that a

safety defect exists in a group of

vehicles, it may order a recall and

remedy campaign. However,

NHTSA cannot become involved in

individual problems between you,

your dealer or Ford Motor

Company.

To contact NHTSA, you may either

call the Auto Safety Hotline

toll-free at 1–800–424–9393

(202–366–0123 in the Washington

D.C. area) or write to:

NHTSA

U.S. Department of Transportation

400 Seventh Street

Washington D.C. 20590

You can also obtain other

information about motor vehicle

safety from the Hotline.

Reporting safety defects

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