Ford 1999 Taurus User Manual download pdf (Page 276)

272

If you have any questions or concerns that the

dealership cannot answer, contact the Customer

Assistance Center.

If you still have a complaint involving a warranty

dispute, you may wish to contact the Dispute

Settlement Board (U.S. only) or the Canadian Motor

Vehicle Arbitration Plan (CAMVAP) in Canada.

A warranty dispute must be submitted to the

Dispute Settlement Board before taking action under

the Magnuson-Moss Warranty Act, or to the extent

allowed by state law, before pursuing replacement

or repurchase remedies provided by certain state

laws. This dispute handling procedure is not

required prior to enforcing state created rights or

other rights which are independent of the

Magnuson-Moss Warranty Act or state replacement

or repurchase laws.

The Dispute Settlement Board

(U.S. Only)

The Dispute Settlement Board is:

❑

an independent, third-party arbitration program

for warranty disputes

❑

available free to owners and lessees of qualifying

Ford Motor Company vehicles

The Dispute Settlement Board may not be available

in all states. Ford Motor Company reserves the right

to change eligibility limitations, modify procedures

and/or to discontinue this service without notice

and without incurring obligations.

File:14fnhs8.ex

Update:Wed Jun 19 15:06:24 1996

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Ford 1999 Taurus User Manual Page 276