Ford 2001 Expedition User Manual download pdf (Page 270)

REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has

a defect that could cause a crash, or

could cause injury or death, you

should immediately inform the

National Highway Traffic Safety

Administration (NHTSA) in addition

to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

if it finds that a safety defect exists in a group of vehicles, it may order a

recall and remedy campaign. However, NHTSA cannot become involved

in individual problems between you, your dealer or Ford Motor Company.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free

at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write

to:

NHTSA

U.S. Department of Transportation

400 Seventh Street

Washington D.C. 20590

You can also obtain other information about motor vehicle safety from

the Hotline.

Reporting safety defects

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Ford 2001 Expedition User Manual Page 270