Ford 2010 Explorer Sport Trac User Manual download pdf (Page 277)

GETTING THE SERVICES YOU NEED

Warranty repairs to your vehicle must be performed by an authorized

Ford, Lincoln, or Mercury dealer. While any authorized dealer handling

your vehicle line will provide warranty service, we recommend you

return to your selling authorized dealer who wants to ensure your

continued satisfaction.

Please note that certain warranty repairs require special training and/or

equipment, so not all authorized dealers are authorized to perform all

warranty repairs. This means that, depending on the warranty repair

needed, you may have to take your vehicle to another authorized dealer.

A reasonable time must be allowed to perform a repair after taking your

vehicle to the authorized dealer. Repairs will be made using Ford or

Motorcraft parts, or remanufactured or other parts that are authorized by

Ford.

Away from home

If you are away from home when your vehicle needs service, contact the

Ford Customer Relationship Center or use the online resources listed

below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company

Customer Relationship Center

P.O. Box 6248

Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)

(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at

www.genuineservice.com.

• U.S. dealer locator by Dealer Name, City/State, or Zip Code

• Owner Guides

• Maintenance Schedules

• Recalls

• Ford Extended Service Plans

• Ford Genuine Accessories

• Service specials and promotions.

Customer Assistance

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2010 07+ Explorer Sport Trac (esp)

Owners Guide (own2002), 1st Printing

USA (fus)

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Ford 2010 Explorer Sport Trac User Manual Page 277