Ford 2013 C-MAX Hybrid v.3 User Manual

DM5J 19A321 FA | February 2013 | Third Printing | Owner’s Manual | C-MAX | Litho in U.S.A.fordowner.com ford.ca2013 C-MAX HYBRID +

ABOUT THIS MANUALThank you for choosing Ford. We recommend that you take some time toget to know your vehicle by reading this manual. The more that yo

Window LockPress the control to lock or unlock the rearwindow controls. It illuminates when you lockthe rear window controls.Bounce-Back (If Equipped)

Resetting the Bounce-Back FeatureWARNING: The bounce-back function remains deactivated untilyou have reset the memory.You must reset the bounce-back m

EXTERIOR MIRRORSPower Exterior MirrorsWARNING: Do not adjust the mirror while your vehicle is inmotion.A. Left-hand mirrorB. OffC. Right-hand mirrorPr

Integrated Blind Spot MirrorsWARNING: Objects in the blind spot mirror are closer than theyappear.Blind spot mirrors have an integrated convex mirror

INTERIOR MIRRORWARNING: Do not adjust the mirror when your vehicle ismoving.Note: Do not clean the housing or glass of any mirror with harshabrasives,

SUN SHADE (IF EQUIPPED)WARNING: Do not let children play with the sun shade or leavethem unattended in the vehicle. They may seriously hurtthemselves.

Sun Shade RelearningWARNING: The bounce-back function is not active during thisprocedure. Make sure that there are no obstacles in the way ofthe movin

GAUGESCluster shown in standard measure – metric clusters similar.A. Left Information DisplayB. SpeedometerC. Right Information Display: See the MyTou

Common DisplaysNote: Battery gauge information can be individually selected on or offthrough Battery Display in the Options sub-menu. From any main di

Fuel Gauge: The fuel gauge will indicate approximately how much fuelis left in the fuel tank. The fuel gauge may vary slightly when yourvehicle is mov

SYMBOL GLOSSARYWARNING: You risk death or serious injury to yourself andothers if you do not follow the instruction highlighted by thewarning symbol.T

WARNING LAMPS AND INDICATORSThe following warning lamps and indicators will alert you to a vehiclecondition that may become serious. Some lamps will i

Cruise Control (if equipped)It will illuminate when you switch this feature on.Direction IndicatorIlluminates when the left or right turn signal or th

Front AirbagIf it fails to illuminate on startup, continues to flash or remainson, it indicates a malfunction. Have the system checked byyour authoriz

Overdrive Cancel and Grade Assist (if equipped)It will illuminate when the overdrive function of thetransmission has been turned off and the grade ass

Stability Control SystemDisplays when the AdvanceTrac®/Traction control is active.If the light remains on, have the system serviced immediately.Stabil

GENERAL INFORMATIONWARNING:Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly recommends that driversus

Main menuFrom the main menu bar on the left side of the information display, youcan choose from the following categories:Display ModeTrip1&2Fuel E

Display ModeInform:Avg Fuel Economy +Battery Gauge + FuelGaugeInstantaneous Fuel — —Battery Display Regen Active Apply to allscreens(overlay)Charge As

Display ModeMenu level 2 Menu level 3 Menu level 4 Menu level 5MyViewChange MyViewVehicle RangeAverageSpeedAvg Fuel Vehicle RangePower Avg FuelSplit P

Display ModeEnergi onlyEV: Auto(consumptiongauge, accessorypower gauge)EV: Now(consumption gaugewith budget cup,accessory powergauge, override)EV: Lat

Symbol Description Symbol Description Symbol DescriptionFuel pumpresetFusecompartmentHazardwarningflasherHeated rearwindowInteriorluggagecompartmentre

• Inform — Inform shows the fuel level, battery display and averagefuel economy, with options available for the Battery Display and anInstantaneous Fu

• Split Power— This gauge indicates the power being supplied by thevehicle’s two power sources: the high voltage battery and the gasolineengine. When

• Charge Level — This indicates the State of Charge of the battery.Additionally, for Energi vehicles the option only applies for the HybridMode batter

Trip1&2Use the arrow buttons to choose between the following.Note: Pressing OK stops/starts the timer. Holding OK resetsthe odometer and timer.Tri

Fuel EconomyUse the arrow buttons to choose the desired energy display.Fuel EconomyMenu level 2 Menu level 3 Menu level 4 Menu level 5Fuel History:Ins

InformationIn this mode, you can view different vehicle system informationand perform a system check.WarningsXX Warnings Displays the number of warnin

SettingsIn this mode, you can configure different driver setting choices.Note: Some items are optional and may not appear.Note: *Some MyKey items will

Settings*MyKeyCreate MyKeyHoldOKtocreate MyKey—Traction ControlAlways On /User Selectable—Max Speed Set to 80 MPH(130 km/h) /Off—Speed Minder 45 mph(7

Brake Coach Display: This appears after the vehicle has come to a stop.It coaches you to brake in a manner which maximizes the amount ofenergy returne

Brake System Message Action / DescriptionBrake Fluid Level LOW Indicates the brake fluid level islow and the brake system shouldbe inspected immediate

DATA RECORDINGService Data RecordingService data recorders in your vehicle are capable of collecting andstoring diagnostic information about your vehi

Charging and Electrical SystemMessageAction / DescriptionReady to Drive Displays when the vehicle is readyto drive.Engine On Displays when the engine

Hill Start Assist Message Action / DescriptionHill Start Assist Active Displays when hill start assist isactive.Hill Start Assist OFF Displays when hi

Keyless Vehicle / ImmobilizerMessageAction / DescriptionPress Brake to Start Displayed as a reminder to applythe brake as needed when starting.Press B

Maintenance Message Action / DescriptionLOW Engine Oil Pressure Stop the vehicle as soon as safelypossible, turn off the engine.Check the oil level. I

Maintenance Message Action / DescriptionSee Manual Indicates a powertrain orhigh-voltage charge system faulthas been detected. If the indicatorstays o

MyKey® Message Action / DescriptionBuckle Up to Unmute Audio Displays when a MyKey® is in useand Belt-Minder® is activated.MyKey Park Aid Cannot beDea

Power Steering Message Action / DescriptionPower Steering Assist Fault The power steering system hasdisabled power steering assist dueto a system erro

GENERAL INFORMATIONRadio Frequencies and Reception FactorsAM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the

MP3 Track and Folder StructureAudio systems capable of recognizing and playing MP3 individual tracksand folder structures work as follows:• There are

AM/FM/CD WITH SYNC®WARNING: Driving while distracted can result in loss of vehiclecontrol, crash and injury. We strongly recommend that you useextreme

Note: EDR data is recorded by your vehicle only if a non-trivialcrash situation occurs; no data is recorded by the EDR undernormal driving conditions

C. CD slot: Insert a CD.D. OK: Press this button to confirm menu selections.E. Clock: Set the time:1. Press the H or M buttons on the outside of the d

N. Function Button 2: Select different functions of the audio systemdepending on which mode you are in (such as Radio mode or CD mode).O. Function But

SIRIUSScan Select for a brief sampling of all availablechannels.Show ESN Select to view your satellite radio electronicserial number (ESN). You need t

Audio SettingsSpd. Comp. Vol. Automatically adjusts the volume tocompensate for speed and wind noise.You can set the system between 0 and +7.Sound Sel

AM/FM/CD PREMIUM AUDIO SYSTEMWARNING: Driving while distracted can result in loss of vehiclecontrol, crash and injury. We strongly recommend that you

AM/FM/CD SONY® AUDIO SYSTEMWARNING: Driving while distracted can result in loss of vehiclecontrol, crash and injury. We strongly recommend that you us

D. - TUNE +:• In radio mode, press these buttons to manually search through theradio frequency band.• In SIRIUS mode, press these buttons to find the

The auxiliary input jack allows youto connect and play music fromyour portable music player throughyour vehicle speakers. You can useany portable musi

MEDIA HUB (IF EQUIPPED)The media hub is located in the center console and has the followingfeatures:A. A/V inputsB. SD card slotC. USB portsFor more i

Satellite Radio Reception FactorsPotential satellite radio reception issuesAntennaobstructionsFor optimal reception performance, keep theantenna clear

Additionally, when you connect to Traffic, Directions andInformation (if equipped, U.S. only), the service uses GPStechnology and advanced vehicle sen

Satellite Radio Electronic Serial Number (ESN)You need your ESN to activate, modify or track your satellite radioaccount. When in satellite radio mode

Radio display Condition Possible actionNo Signal The signal is lost fromthe SIRIUS satellite orSIRIUS tower to yourvehicle antenna.The signal is block

AUTOMATIC CLIMATE CONTROLA. AUTO: Press to select automatic operation. The system automaticallycontrols the temperature, amount and distribution of th

H. Instrument panel: Press to distribute air through the instrumentpanel air vents.I. Footwell: Press to distribute air through the footwell air vents

HINTS ON CONTROLLING THE INTERIOR CLIMATEGeneral HintsNote:Prolonged use of recirculated air may cause the windows to fog up.Note: You may feel a smal

Cooling the Interior Quickly1 Press AUTO.2 Adjust the temperature control to the desired setting.Recommended Settings for Cooling1 Press the slow fan

HEATED WINDOWS AND MIRRORS (IF EQUIPPED)Heated Rear WindowNote: The vehicle must be running to use this feature.Press the control to clear the rear wi

REMOTE START CLIMATE OPERATION (C-MAX ENERGI ONLY)The climate control system adjusts the cabin temperature during remotestart.You cannot adjust the sy

SITTING IN THE CORRECT POSITIONWARNING: Sitting improperly out of position or with the seatback reclined too far can take off weight from the seat cus

HEAD RESTRAINTSWARNING: To minimize the risk of neck injury in the event of acrash, the driver and passenger occupants should not sit in oroperate the

REPLACEMENT PARTS RECOMMENDATIONYour vehicle has been built to the highest standards using quality parts.We recommend that you demand the use of genui

The head restraints consist of:A. An energy absorbing head restraintB. Two steel stemsC. Guide sleeve adjust and release buttonD. Guide sleeve unlock

Remove:1. Press and hold buttons C.2. Pull the head restraint up.Install: Align the steel stems into the guide sleeves and push the headrestraint down

MANUAL SEATSWARNING: Do not adjust the driver’s seat or seat back while thevehicle is moving.Moving the Seats Backward andForwardWARNING: Rock the sea

Recline AdjustmentWARNING: Before returning the seat back to its original position,make sure that cargo or any objects are not trapped behind theseat

POWER SEATS (IF EQUIPPED)WARNING: Never adjust the driver’s seat or seat back when thevehicle is moving.WARNING: Before returning the seat back to its

REAR SEATSFolding the Seat Back (If Equipped)1. Press the button on the outboardside of each rear outboard headrestto fold them. Make sure the rearcen

HEATED SEATS (IF EQUIPPED)WARNING: Persons who are unable to feel pain to the skinbecause of advanced age, chronic illness, diabetes, spinal cordinjur

HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)WARNING: Make sure that the garage door and security deviceare free from obstruction when you are progr

ProgrammingNote: Put a new battery in the hand-held transmitter. This will ensurequicker training and accurate transmission of the radio-frequency sig

After programming the HomeLink button, follow Steps5–7aslistedbelow to program your garage door opener.Note: You may need a ladder to reach the unitan

Special InstructionsFor your added safety, your vehicle is fitted with sophisticated electroniccontrols.WARNING: Please read the Supplementary Restrai

Programming HomeLink to a Genie Intellicode 2 garage dooropenerNote: The Genie Intellicode 2 transmitter must already be programmedto operate with the

Programming HomeLink to the Genie Intellicode garage dooropener motorNote: You may need a ladder to access the garage door opener motor.To program Hom

AUXILIARY POWER POINTSWARNING: Do not plug optional electrical accessories into thecigarette lighter socket (if equipped). Improper use of the lighter

110 Volt AC Power Point (If Equipped)WARNING: Do not keep electrical devices plugged in the powerpoint whenever the device is not in use. Do not use a

CENTER CONSOLEStow items in the cupholder carefully as items may become loose duringhard braking, acceleration or collisions, including hot drinks whi

GENERAL INFORMATIONWARNING: Extended idling at high engine speeds can producevery high temperatures in the engine and exhaust system,creating the risk

IGNITION SWITCH (IF EQUIPPED)0 (Off): The ignition is off.Note: When you switch the ignition off and leave your vehicle, do notleave your key in the i

Ignition ModesOff: Turns the ignition off.• Without applying the brake pedal, press and release the button oncewhen the ignition is in the on mode, or

Vehicles with Keyless StartNote: Do not touch the accelerator pedal.1. Fully press the brake pedal.2. Press the button.The system does not function if

Fast Restart (Vehicles with Keyless Start)The fast restart feature allows you to restart the engine within20 seconds of switching it off, even if a va

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLESPECIFIC INFORMATIONFor your particular global region, your vehicle may be equipped withfeatures and o

Stopping the Engine When Your Vehicle is MovingWARNING: Switching off the engine when the vehicle is stillmoving will result in a loss of brake and st

ENGINE BLOCK HEATER (IF EQUIPPED)WARNING: Failure to follow engine block heater instructionscould result in property damage or physical injury.WARNING

• Check for heat anywhere in the electrical hookup once the system hasbeen operating for approximately 30 minutes.• Make sure the system is unplugged

PLUG-IN POWER MODE AND HYBRID MODE (C-MAX ENERGI ONLY)C-MAX Energi vehicles must be plugged in regularly for optimal use ofthe high voltage battery’s

EV NowThis mode provides an electric only driving experience usingplug-in power. The left-hand information display will change to anEnergy Use screen

HYBRID VEHICLE OPERATION (C-MAX HYBRID AND C-MAX ENERGI)This hybrid vehicle combines electric and gasoline propulsion to providebreakthrough performan

Transmission Operation: Due to the technologically advanced,electronically-controlled continuously variable transaxle, you will notfeel shift changes

Engine: The engine speed in your hybrid is not directly tied to yourvehicle speed. Your vehicle’s engine and transmission are designed todeliver the p

Additional Tips:• Do not carry extra loads• Be mindful of adding external accessories that may increaseaerodynamic drag• Observe posted speed limits•

Question AnswerWhy does it takea long timebefore the engineshuts down?There are several reasons the engine stays on for anextended amount of time when

GENERAL INFORMATIONSee the following sections for directions on how to properly use safetyrestraints for children.WARNING: Always make sure your child

Question AnswerWhat is the fannoise I hear fromthe rear of myhybrid?The fan noise comes from a fan located inside thehigh voltage battery. This fan tu

SAFETY PRECAUTIONSWARNING: Do not overfill the fuel tank. The pressure in anoverfilled tank may cause leakage and lead to fuel spray and fire.WARNING:

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,remove contact lenses (if worn), flush with water for 15 minutes andseek med

Octane RecommendationsRegular unleaded gasoline with apump (R+M)/2 octane rating of 87 isrecommended. Some stations offerfuels posted as Regular with

Note: EV Now mode can resume if less than 1 gallon (3.8 liters) of fuelis left in the tank.Note: In most cases, when the fuel level is below 1/4 tank,

When fueling your vehicle:1. Put the vehicle in P (Park) and turn the ignition off.2. Open the fuel filler door.3. Slowly insert the fuel filler nozzl

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inletmessage may appear on the information display screen. At the nextopportunity, d

When fueling your vehicle:1. Put the vehicle in P (Park) and turn the ignition off.2. Press the fuel button located onthe instrument panel.3. Wait up

Manual override procedureWARNING: The fuel system may be under pressure. Insert thefuel nozzle slowly. If you hear a hissing sound near the fuel fille

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inletmessage may appear on the information display screen. At the nextopportunity, d

Introduction 9Child Safety 18Child seats...20Child seat positioning ...20Boost

Recommendations for Safety Restraints for ChildrenChild size, height, weight, or ageRecommendedrestraint typeSmallchildrenChildren who have outgrown o

Refilling with a Portable Fuel ContainerWARNING: Do not insert the nozzle of portable fuel containersor aftermarket funnels into the capless fuel syst

After locating the white plastic funnel:1. Slowly insert the funnel into the capless fuelsystem.2. Fill the vehicle with fuel from the portable fuelco

Calculating Fuel EconomyDo not measure fuel economy during the first 1000 miles(1600 kilometers) of driving (this is your engine’s break-in period); a

Your vehicle is equipped with various emission control componentsand a catalytic converter which will enable your vehicle to comply withapplicable exh

On-board Diagnostics (OBD-II)Your vehicle is equipped with a computer that monitors the engine’semission control system. This system is commonly known

Readiness for Inspection/Maintenance (I/M) TestingSome state, provincial and local governments may haveInspection/Maintenance (I/M) programs to inspec

HIGH-VOLTAGE BATTERYWARNING: This battery pack should only be serviced by anauthorized electric vehicle technician. Improper handling canresult in per

Charging EquipmentYour vehicle comes equipped with a standard 120-volt convenience cordlocated in the floor compartment behind the driver’s seat.Note:

Power (green light) — this indicator lights up when the cord isplugged into the AC wall outlet.Charge (green light) — Indicates status of charging:• N

You can use your keyfob to view the vehicles charge status at anytime by pressing the unlock button. The light ring will light up thecorresponding qua

CHILD SEATSUse a child safety seat (sometimescalled an infant carrier, convertibleseat, or toddler seat) for infants,toddlers or children weighing40 p

Waiting to ChargeNote: See Charge Settings in the MyFord Touch Chapter for moreinformation.When Value Charge has been selected charging may not begin

Disconnecting the ChargingCouplerNote: Do not pull the wall plugfrom the wall while the vehicle ischarging. Doing so may damage theoutlet and the cord

HIGH-VOLTAGE SERVICE DISCONNECTThe high-voltage service disconnect shuts off power from thehigh-voltage battery.Disabling the High-Voltage BatteryNote

• On C-MAX Energi vehicles, slide theservice disconnect handle to the right.4. Pull the handle toward you andremove the circuit from the vehicleto dis

AUTOMATIC TRANSMISSIONWARNING: Always set the parking brake fully and make surethe gearshift is latched in P (Park). Turn the ignition to the offposit

D (Drive)The normal driving position for the best fuel economy.D (Drive) with Grade AssistPress the transmission control switch on the side of the gea

Brake-Shift InterlockWARNING: Do not drive your vehicle until you verify that thebrake lamps are working.WARNING: When doing this procedure, you will

3. Locate the brake shift interlocklever on the passenger side of theshifter assembly.4. Apply the brake pedal. Using ascrewdriver (or similar tool),p

HILL START ASSISTWARNING: The hill start assist feature does not replace theparking brake. When you leave the vehicle, always apply theparking brake a

GENERAL INFORMATIONNote: Occasional brake noise is normal. If a metal-to-metal, continuousgrinding or continuous squeal sound is present, the brake li

WARNING: Always restrain an unoccupied child seat or boosterseat. These objects may become projectiles in a crash or suddenstop, which may increase th

Regenerative Braking SystemThis feature is used to simulate the engine braking of an internalcombustion engine and assist the standard brake system wh

PARKING BRAKEWARNING: Always set the parking brake fully and leave yourvehicle with the transmission selector lever in position P.Note: Do not press t

PRINCIPLES OF OPERATIONThe traction control system helps avoid drive wheel spin and loss oftraction.If your vehicle begins to slide, the system applie

PRINCIPLES OF OPERATIONWARNING: Vehicle modifications involving braking system,aftermarket roof racks, suspension, steering system, tireconstruction o

A Vehicle without AdvanceTrac®with RSC® skidding off its intendedroute.B Vehicle with AdvanceTrac® withRSC® maintaining control on aslippery surface.U

SENSING SYSTEM (IF EQUIPPED)WARNING: To help avoid personal injury, please read andunderstand the limitations of the system as contained in thissectio

Using the Front and Rear Sensing SystemRear Sensing SystemThe rear sensors are only active when the transmission is in R.Asthevehicle moves closer to

Front Sensing SystemThe front sensors are active when the gearshift is in any position other thanP (Park) or N (Neutral) and the vehicle speed is belo

ACTIVE PARK ASSIST (IF EQUIPPED)WARNING: This system is designed to be a supplementary parkaid. It may not work in all conditions and is not intended

Using Active Park AssistPress the button; the touchscreen displays a message and acorresponding graphic to indicateit’s searching for a parking space.

BOOSTER SEATSWARNING: Never place, or allow a child to place, the shoulderbelt under a child’s arm or behind the back because it reducesthe protection

Automatic Steering into Parking SpaceNote: If vehicle speed exceeds 7 mph (12 km/h), the system turns offand you need to take full control of the vehi

Deactivating the Park Assist FeatureThe system can be deactivated manually by:• pressing the active park assist button• grabbing the steering wheel• d

The system does not position the vehicle where I want in thespaceThe vehicle is rolling in the opposite direction of the transmission(i.e. rolling for

WARNING: Use caution when using the rear video camera and theliftgate is ajar. If the liftgate is ajar, the camera will be out of positionand the vide

Note: If the transmission is in R (Reverse) and the trunk/liftgate is ajar,no rear view camera features are displayed.Note: If the image comes on whil

Guidelines and the CenterlineNote: Fixed guidelines and active guidelines (if equipped) are onlyavailable when the transmission is in R (Reverse).Note

Visual Park Aid AlertNote: Visual park alert is only available when the transmission is in R(Reverse).Note: The reverse sensing system is not effectiv

PRINCIPLES OF OPERATIONCruise control lets you maintain a set speed without keeping your footon the accelerator pedal.USING CRUISE CONTROLWARNING: Do

Setting a Speed1. Accelerate to the desired speed.2. Press and release SET+.3. Take your foot off the accelerator pedal.Changing the Set Speed• Press

STEERINGElectric Power SteeringWARNING: The electric power steering system has diagnosticchecks that continuously monitor the system to ensure propero

Types of Booster Seats• Backless booster seatsIf your backless booster seat has a removable shield, remove the shield.If a vehicle seating position ha

Steering TipsIf the steering wanders or pulls, check for:• an improperly inflated tire• uneven tire wear• loose or worn suspension components• loose o

REAR UNDER FLOOR STORAGEThe under floor storagecompartments are located in frontof the rear seats. Make sure the lidsare secure before driving.LUGGAGE

Remove the cargo shade by pressingthe release lever on each sideforward, then lifting the shade outof the mounting feature. You willsee a red mark whe

Payload – is the combined weight of cargo and passengers that the vehicleis carrying. The maximum payload for your vehicle can be found on theTire Lab

Example only:Cargo Weight – includes all weight added to the Base Curb Weight,including cargo and optional equipment.GAW (Gross Axle Weight) – is the

GAWR (Gross Axle Weight Rating) – is the maximum allowableweight that can be carried by a single axle (front or rear). Thesenumbers are shown on the S

• Example only:WARNING:Exceeding the Safety Compliance Certification Labelvehicle weight rating limits could result in substandard vehiclehandling or

WARNING: Do not use replacement tires with lower loadcarrying capacities than the original tires because they may lowerthe vehicle’s GVWR and GAWR lim

• Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggagecapacity. You and one of your friends decide to pick up cement fromthe local home impr

TOWING A TRAILERWARNING: Never tow a trailer with this vehicle. Your vehicle isnot equipped to tow. No towing packages are available throughan authori

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, a

The front wheels must be on a tow dolly when towing your vehiclefrom the rear using wheel lift equipment. This prevents damage to thetransmission.TOWI

BREAKING-INYou need to break in new tires for approximately 300 miles(480 kilometers). During this time, your vehicle may exhibit some unusualdriving

• Do not rest your foot on the brake pedal while driving.• Avoid carrying unnecessary weight (approximately 1 mile per gallon[0.4 kilometers per liter

FLOOR MATSWARNING: Always use floor mats that are designed to fit thefootwell of your vehicle. Only use floor mats that leave the pedalarea unobstruct

WARNING (Continued)• Check attachment of floor mats on a regular basis. Always properlyreinstall and secure floor mats that have been removed for clea

In the event of damage or fire involving an electric vehicle (EV) orhybrid-electric vehicle (HEV):• Always assume the high-voltage battery and associa

Always• Call 911 if assistance is needed and advise that an electric orhybrid-electric vehicle is involved.• Do not touch exposed electrical component

ROADSIDE ASSISTANCEVehicles Sold in the U.S.: Getting Roadside AssistanceTo fully assist you should you have a vehicle concern, Ford MotorCompany offe

Vehicles Sold in the U.S.: Using Roadside AssistanceComplete the roadside assistance identification card and place it in yourwallet for quick referenc

FUEL CUT-OFF SWITCHWARNING: Failure to inspect and if necessary repair fuel leaksafter a collision may increase the risk of fire and serious injury.Fo

INSTALLING CHILD SEATSUsing Lap and Shoulder BeltsWARNING: Airbags can kill or injure a child in a child seat.NEVER place a rear-facing child seat in

To reactivate the vehicle after either event perform the following steps:1. Press the START/STOP button to power the vehicle on.2. Press the START/STO

Connecting the Jumper CablesWARNING: Do not connect the end of the second cable to thenegative (-) terminal of the battery to be jumped. A spark mayca

Note: In the illustration, the vehicleon the bottom is used to designatethe assisting (boosting) battery.Note: Remove the red cap from thepositive pro

Removing the Jumper CablesNote: In the illustration, the vehicle on the bottom is used to designatethe assisting (boosting) battery.Remove the jumper

GETTING THE SERVICES YOU NEEDWarranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehi

• Ford Genuine Accessories• Service specials and promotions.In Canada:Mailing addressCustomer Relationship CentreFord Motor Company of Canada, Limited

IN CALIFORNIA (U.S. ONLY)California Civil Code Section 1793.2(d) requires that, if a manufactureror its representative is unable to repair a motor veh

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM(U.S. ONLY)Your satisfaction is important to Ford Motor Company and to your dealer.If a warranty con

UTILIZING THE MEDIATION or ARBITRATION PROGRAM(CANADA ONLY)This pertains to vehicles delivered to authorized Canadian dealers.In those cases, where yo

If your vehicle must be serviced while you are traveling or livingin Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,Central America, the

Perform the following steps when installing the child seat withcombination lap and shoulder belts:Note: Although the child seat illustrated is a forwa

If you buy your vehicle in North America and then relocate to any of theabove locations, register your vehicle identification number (VIN) andnew addr

REPORTING SAFETY DEFECTS (U.S. ONLY)If you believe that your vehicle hasa defect which could cause a crashor could cause injury or death, youshould im

CHANGING A FUSEFusesWARNING: Always replace a fuse with one that has thespecified amperage rating. Using a fuse with a higher amperagerating can cause

FUSE SPECIFICATION CHARTPre-Fuse BoxYour vehicle has a pre-fuse box attached to the power distribution box.There is a second pre-fuse box attached to

The high-current fuses are coded as follows:Fuse or relaynumberFuse ampratingProtected componentsF1 50A Midi Cooling fan moduleF2 50A Midi Electric wa

Fuse or relaynumberFuse ampratingProtected componentsF14 20A** Rear wiperF15 — Not usedF16 20A** Body control module 15 feedF17 20A** Transmission oil

Fuse or relaynumberFuse ampratingProtected componentsR1 — Not usedR2 Micro relay HornR3 Micro relay Hybrid powertrain controlR4 Micro relay Front wipe

Passenger Compartment Fuse PanelThe fuse panel is located on the right side below the glove box.Fuse or relaynumberFuse ampratingProtected components5

Fuse or relaynumberFuse ampratingProtected components66 20A Driver door unlock supply, Doublelock67 7.5A Cell phone passport (C-MAX Energi)68 — Not us

Luggage Compartment Fuse PanelThe fuse panel is located in the luggage compartment behind the leftside wheel well. Remove the fuse panel cover to gain

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear

Fuse/RelayNumberFuse AmpRatingProtected ComponentsF14 10A Charger (C-MAX Energi)F15 — Not usedF16 — Not usedF17 10A Battery electronics controlmoduleF

Fuse/RelayNumberFuse AmpRatingProtected ComponentsF43 — Not usedF44 — Not usedF45 5A Humidity sensorF46 10A Fuel systemR1 Power relay Rear 15 relayR2

GENERAL INFORMATIONHave your vehicle serviced regularly to help maintain its roadworthinessand resale value. There is a large network of Ford authoriz

OPENING AND CLOSING THE HOOD1. Inside the vehicle, pull the hoodrelease handle located under theinstrument panel.2. Go to the front of the vehicle.3.

UNDER HOOD OVERVIEW2.0L ATK iVCT EngineWARNING: The inverter system controller contains varioushigh-voltage components that can cause serious injury o

ENGINE OIL DIPSTICKA. MINB. MAXENGINE OIL CHECKNote: Check the level before starting the engine.Note: Make sure that the level is between the MIN and

Resetting the Oil Life Monitoring SystemNote: Reset the oil life monitoring only after an oil change.1. Turn the ignition key to the on position. Do n

COOLANTEngine Coolant and Inverter System Controller CoolantYour vehicle is equipped with two separate cooling systems. One is forcooling the engine a

The coolant concentration should be maintained at 50%.Note: For best results, coolant concentration should be tested with arefractometer such as Rotun

Note: During normal vehicle operation, the coolant may change colorfrom orange to pink or light red. As long as the coolant is clear anduncontaminated

This is necessary to remove the remaining slack that will exist once theextra weight of the child is added to the child restraint. It also helpsto ach

5. Close the engine coolant reservoir cap.6. Clean the Easy Fuel funnel.7. Store the Easy Fuel funnel in the storage compartment.Whenever you add engi

If you drive in extremely hot climates:• It may be necessary to have a Ford authorized dealer decrease thecoolant concentration to 40%.• A coolant con

When Fail-Safe Mode is ActivatedWARNING: Fail-safe mode is for use during emergencies only.Operate the vehicle in fail-safe mode only as long as neces

BRAKE FLUID CHECKFluid levels between the MIN and MAX lines are within the normaloperating range; there is no need to add fluid. If the fluid levels a

CHANGING THE LOW VOLTAGE BATTERYYour vehicle is equipped with a Motorcraft® maintenance-free lowvoltage battery which normally does not require additi

6. Run the engine until the engine reaches normal operatingtemperature. While the engine is warming up, complete the following:• Reset the clock. See

Setting the Front Wipers in the Service Position1.Make sure that the outside of thewindshield is free from snow and ice.2. Switch on the ignition.3. S

Changing the Rear Window Wiper Blade1. Lift the wiper arm.2. Slightly rotate the wiper bladefrom the wiper arm.3. Disengage the wiper blade fromthe wi

Identifying Air Filter Element ComponentsA. Air cleaner assemblyB. Air cleaner coverC. Air cleaner outlet tubeD. Positive crankcase ventilation (PCV)

2. Release the tabs and disconnect the PCV tube (D) from the aircleaner outlet tube (C) and remove the tube.3. Disconnect the air cleaner intake tube

MyKey 66Settings, MyKey ...66Creating...67Clearing...

The LATCH system is composed of three vehicle anchor points: twolower anchors located where your vehicle seat back and seat cushionmeet (called the se

Installing the Engine Air Filter ElementNote: Clean the inside of the air filter assembly before installing a newair filter.1. Install the new engine

5. Install the air cleaner outlettube (C) and tighten the hoseclamps.6. Connect the PCV tube (D) to the air cleaner outlet tube (C).7. Connect the air

3. Turn on the low beam headlamps to illuminate the wall or screen andopen the hood.To see a clearer light pattern for adjusting, you may want to bloc

REMOVING A HEADLAMP1. Make sure the lighting control isin the off position and open thehood.2. Remove the two screws from theheadlamp assembly.3. Care

These are examples of unacceptable moisture (usually caused by a lampwater leak):• Water puddle inside the lamp.• Large water droplets, drip marks or

Replacing the Low BeamHeadlamp Bulb:1. Remove the headlamp assembly.2. Remove the cover.3. Turn the bulb holdercounterclockwise and remove it.4. Remov

4. Disconnect the electricalconnector.5. Turn the bulb holdercounterclockwise and remove it.Install the new bulb in reverseorder.Replacing the Tail La

4. Disconnect the electricalconnector.5. Remove the wing nut.6. Gently pull the lamp assemblyaway from the vehicle7. Remove the bulb holder.8. Gently

4. Remove the wing nut.5. Gently pull the lamp assemblyaway from the vehicle6. Disconnect the electricalconnector.7. Remove the bulb holder.8. Gently

Replacing the Center High Mounted Brake Lamp Bulbs:1. Open the liftgate.2. Detach the clips above theinboard side of the rear window.3. Insert a suita

Use of Inboard Lower Anchors from the Outboard SeatingPositions (Center Seating Use)Note: The standardized spacing for LATCH lower anchors is 11 inche

6. Remove the bulb holder.7. Remove the bulb.Install the new bulb in reverse order.BULB SPECIFICATION CHARTReplacement bulbs are specified in the char

GENERAL INFORMATIONYour Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its finishes.CLEANING P

• Note: Suntan lotions and insect repellents can damage any paintedsurface; if these substances come in contact with your vehicle, wash itoff as soon

REPAIRING MINOR PAINT DAMAGEYour authorized dealer has touch-up paint to match your vehicle’s color.Take your color code (printed on a sticker in the

CLEANING THE WINDOWS AND WIPER BLADESThe windows and wiper blades should be cleaned regularly. If the wipersdo not wipe properly, substances on the ve

For fabric, carpets, cloth seats, safety belts and seats equipped with sideairbags:• Remove dust and loose dirt with a vacuum cleaner.• Remove light s

If a staining liquid like coffee or juice has been spilled on the instrumentpanel or on interior trim surfaces, clean as follows:1. Wipe up spilled li

CLEANING THE ALLOY WHEELSNote: Do not use chrome cleaner, metal cleaner or polish on wheels andwheel covers.Aluminum wheels and wheel covers are coate

Body• Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housing and underside of front fenders.See the

Low voltage battery (except C-MAX Energi)Complete the following steps:1. Open the liftgate.2. Remove the carpet from the cargo area.3. Remove the bolt

Once the child safety seat has been installed using either the safety belt,the lower anchors of the LATCH system, or both, you can attach the toptethe

Removing Vehicle from StorageWhen your vehicle is ready to come out of storage, do the following:• Wash your vehicle to remove any dirt or grease film

4. Install the carpet to the cargo area.5. Remove the painter’s tape from the liftgate latch.6. Close the liftgate.Note: If you disconnected the negat

TIRE CAREInformation About Uniform Tire Quality GradingTire Quality Grades apply to newpneumatic passenger car tires. The TireQuality Grades can be fo

Traction AA A B CNote: The traction grade assigned to this tire is based on straight-aheadbraking traction tests, and does not include acceleration, c

• Standard load: A class of P-metric or Metric tires designed to carry amaximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasingthe infl

INFORMATION CONTAINED ON THE TIRE SIDEWALLBoth U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the

E. 15: Indicates the wheel or rim diameter in inches. If you change yourwheel size, you will have to purchase new tires to match the new wheeldiameter

H.U.S. DOT Tire Identification Number (TIN): This begins withthe letters DOT and indicates that the tire meets all federal standards.The next two numb

M. Maximum Inflation Pressure: Indicates the tire manufacturer’smaximum permissible pressure or the pressure at which the maximumload can be carried b

Information on T Type TiresT type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below.T145/80D16 i

3. Clip the tether strap to theanchor as shown.4. Tighten the child safety seat tether strap according to themanufacturer’s instructions.If your child

INFLATING YOUR TIRESSafe operation of your vehicle requires that your tires are properlyinflated. Remember that a tire can lose up to half of its air

Maximum Inflation Pressure is the tire manufacturer’s maximumpermissible pressure or the pressure at which the maximum loadcan be carried by the tire.

Inspecting Your Tires and Wheel Valve StemsPeriodically inspect the tire treads for uneven or excessive wear andremove objects such as stones, nails o

DamagePeriodically inspect the tire treads and sidewalls for damage (suchas bulges in the tread or sidewalls, cracks in the tread groove andseparation

Tire Replacement RequirementsWARNING: Only use replacement tires and wheels that are thesame size, load index, speed rating and type (such as P-metric

Important: Remember to replace the wheel valve stems when the roadtires are replaced on your vehicle.The two front tires or two rear tires should gene

Tire and Wheel AlignmentA bad jolt from hitting a curb or pothole can cause the front end of yourvehicle to become misaligned or cause damage to your

USING SNOW CHAINSWARNING: Snow tires must be the same size, load index, speedrating as those originally provided by Ford. Use of any tire orwheel not

Please note that the TPMS is not a substitute for proper tiremaintenance, and it is the driver’s responsibility to maintain correct tirepressure, even

Understanding Your Tire Pressure Monitoring SystemThe tire pressure monitoring system measures pressure in your four roadtires and sends the tire pres

PRINCIPLES OF OPERATIONWARNING: Never let a passenger hold a child on his or her lapwhile the vehicle is moving. The passenger cannot protect thechild

When Inflating Your TiresWhen putting air into your tires (such as at a gas station or in yourgarage), the tire pressure monitoring system may not res

TEMPORARY MOBILITY KITNote: The temporary mobility kit sealant compound in the canister is tobe used for one tire only. See your Ford authorized deale

A. Air compressor (inside)B. Diverter knobC. On/Off buttonD. Air pressure gaugeE. Sealant bottle/canisterF. Sealant filling clear tubeG. Sealant tube

Tips for Use of the Temporary Mobility KitRead the following list of tips to make sure safe operation of thetemporary mobility kit:• Before operating

What to Do When a Tire Is PuncturedA tire puncture within the tire’s tread area can be repaired in two stageswith the temporary mobility kit:• In the

4. Plug the power cable into the12-volt power point in the vehicle.5. Remove the warning sticker found on the canister and place it on thetop of the i

9. When the recommended tire pressure is reached, turn off the kit bypressing the on and off button, then disconnect the kit from the tirevalve and th

4. Adjust the tire to therecommended inflation pressurefrom the Tire Label located on thedriver’s door or door jamb area.Note: The tire pressure has t

Removal of the sealant canister from the temporary mobility kit:1. Unwrap the clear tube from thecompressor housing.2. Locate the yellow cap at the en

Installation of the sealant canister to the temporary mobility kit:1. Align the sealant canister withthe temporary mobility kit housing.2. Once aligne

WARNING: When possible, all children 12 years old and undershould be properly restrained in a rear seating position. Failureto follow this could serio

Be sure to check the sealantcompound’s use-by date regularly.The use-by date is on the lowerright hand corner of the labellocated on the sealant canis

ENGINE SPECIFICATIONSEngine 2.0L ATK iVCT EngineCubic inches 122Required fuel Minimum 87 octaneFiring order 1–3–4–2Ignition system Coil on plug (COP)C

TECHNICAL SPECIFICATIONSItem CapacityFord Part Name orEquivalentFord Part Number / FordSpecificationBrake fluid1Between MIN andMAX on reservoirMotorcr

Item CapacityFord Part Name orEquivalentFord Part Number / FordSpecificationEngine oil4,54.5 quarts (4.3L)•Motorcraft®SAE 5W-20 PremiumSynthetic Blend

Item CapacityFord Part Name orEquivalentFord Part Number / FordSpecificationWindshield washer fluid Fill as requiredMotorcraft® PremiumWindshield Wash

MOTORCRAFT® PART NUMBERSComponent 2.0L ATK iVCT engineAir filter element1FA-1911Oil filter2FL-910- SLow-Voltage Battery BXT-96R-500 / BXT-96R-590Spark

VEHICLE IDENTIFICATION NUMBERThe vehicle identification numberis located on the driver’s sideinstrument panel.Please note that in the graphic,XXXX is

VEHICLE CERTIFICATION LABELThe National Highway Traffic SafetyAdministration Regulations requirethat a Safety Compliance CertificationLabel be affixed

ACCESSORIESFor a complete listing of the accessories that are available for yourvehicle, please contact your dealer or visit our online store at:Acces

*Ford Licensed Accessories (FLA) are warranted by the accessorymanufacturer’s warranty. Ford Licensed Accessories are fully designedand developed by t

FASTENING THE SAFETY BELTSThe front outboard and rear safety restraints in your vehicle arecombination lap and shoulder belts.1. Insert the belt tongu

FORD ESP EXTENDED SERVICE PLANSPROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRSWITH A FORD EXTENDED SERVICE PLAN.SERVICE PLANS (U.S. only)More

Roadside AssistanceExclusive 24/7 roadside assistance, including:• Towing, flat-tire change and battery jump starts• Out of fuel and lock-out assistan

Interest Free Financing Options AvailableTake advantage of our interest free installment payment plan. Just a 10%down payment will provide you with an

GENERAL MAINTENANCE INFORMATIONWhy Maintain Your Vehicle?Carefully following the maintenance schedule helps protect against majorrepair expenses resul

Protecting Your InvestmentMaintenance is an investment that pays dividends in the form ofimproved reliability, durability and resale value. To maintai

Ford Motor Company has recommended maintenance intervals forvarious parts and component systems based upon engineering testing.Ford Motor Company reli

Owner Checks and ServicesCertain basic maintenance checks and inspections should be performedevery month or at six month intervals.Check every monthEn

Multi-point InspectionIn order to keep your vehicle running right, it is important to havethe systems on your vehicle checked regularly. This can help

Scheduled Maintenance 3672013 C-Max Full Hybrid (34h)Owners Guide gf, 3rd Printing, January 2013USA (fus)

NORMAL SCHEDULED MAINTENANCE AND LOGC-MAX Full HybridNormal Scheduled Maintenance*At every oil changeinterval as indicatedby the informationdisplay. C

Restraint of Pregnant WomenWARNING: Always ride and drive with your seat back uprightand the safety belt properly fastened. The lap portion of thesafe

Additional Maintenance Items*Every 20000 miles(32000 km)Replace cabin air filter.Every 30000 miles(48000 km)Replace engine air filter.At 100000 miles(

C-MAX EnergiNormal Scheduled Maintenance*At every oil changeinterval as indicatedby the informationdisplay.Change engine oil and filter.**Inspect auto

Additional Maintenance Items1Every 10000 miles(32000 km)Rotate tires, inspect tire wear and measuretread depth.Inspect engine oil filter for corrosion

Maintenance Schedule LogDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDAT

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

SPECIAL OPERATING CONDITIONSIf you operate your vehicle primarily in any of the following conditions,you need to perform additional maintenance as ind

Operating in Dusty or Sandy Conditions such as Unpaved orDusty RoadsInspect frequently,service as requiredReplace cabin air filter.Replace engine air

Special Operating Condition LogDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

All safety restraints in the vehicle are combination lap and shoulderbelts. The driver safety belt has the first type of locking mode, and thefront ou

EXCEPTIONSCalifornia fuel filter replacement: If the vehicle is registered inCalifornia, the California Air Resources Board has determined that thefai

Engine Coolant and Motor/Electronics Coolant Change LogDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOU

SYNC is an in-vehicle communications system that works with yourBluetooth-enabled cellular phone and portable media player. This allowsyou to:• Make a

GENERAL INFORMATIONMake sure you review your device’s manual before using it with SYNC.SupportThe SYNC support team is available to help you with any

• Do not leave playing devices in your vehicle during extreme conditionsas it could cause them damage. See your device’s manual for furtherinformation

USING VOICE RECOGNITIONThis system helps you control many features using voice commands.This allows you to keep your hands on the wheel and focus on w

Adjusting the Interaction LevelPush the voice icon; when prompted, say “Voice settings”, thenany of the following:When you say: The system:“Interactio

Helpful Hints• Make sure the interior of the vehicle is as quiet as possible. Windnoise from open windows and road vibrations may prevent the systemfr

Pairing a Phone for the First TimeNote: SYNC can support downloading up to approximately 2000 entriesper Bluetooth-enabled cellular phone.Note: Make s

Phone Voice CommandsPress the voice icon and say “Phone”. Say any of the following:“PHONE”“Call <name>”1,2“Call <name> on mobile OR cell”1

Safety Belt Extension AssemblyWARNING: Do not use extensions to change the fit of theshoulder belt across the torso.If the safety belt is too short wh

“MENU”“(Phone) connections”*“(Phone) settings (message) notification off”*“(Phone) settings (message) notification on”*“(Phone) settings (set) phone r

Making CallsPress the voice icon and when prompted say:1. Say “Call <name>” or “Dial”, then the desired number.2.When the system confirms the nu

When you select: You can:Call HoldPut an active call on hold.Press OK when Place Call on Hold? appears.To answer another call at this time, press thep

Accessing Features through the Phone MenuSYNC’s phone menu allows you to redial a number, access your callhistory and phone book and send text message

When you select: You can:Text Message1Enables you to send, download and deletetext messages.Phone Settings1Allows you to view your phone’s status, set

Receiving a Text MessageNote: This is a phone-dependent feature. Your phone must supportdownloading text messages using Bluetooth to receive incoming

Delete All Messages? allows you to delete current text messages fromSYNC (not your phone). To delete the messages, press OK to select.The display indi

Accessing Your Phone SettingsThese are phone-dependent features. Your phone settings allow you toaccess and adjust features such as your ring tone, te

When you select: You can:Modify PhonebookModify the contents of your phone book(i.e., add, delete, download). Press OK toselect and scroll between:Add

System SettingsSystem Settings provide access to your Bluetooth Devices andAdvanced menu features. Use the arrow buttons to scroll through themenu opt

Windows and Mirrors 98Power windows ...98Exteriormirrors...101Interior mirrors

SAFETY BELT WARNING LIGHT AND INDICATOR CHIMEThis lamp illuminates and an audible warning will sound if thedriver’s safety belt has not been fastened

If you select: You can:Set Bluetooth On/OffTurn the Bluetooth feature on and off.Press OK and scroll to toggle between On andOff. When the desired sel

If you select: You can:LanguagesChoose between English, Espanol andFrancais. Once selected, all of SYNC’s radiodisplays and prompts are in the selecte

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)Note: In order for the following features to work, your cellular phonemust be compatible with SYNC. To che

Note: Every phone operates differently. While SYNC 911 Assist workswith most cellular phones, some may have trouble using this feature.If a crash depl

In the Event of a CrashNot all crashes deploy an airbag or activate the fuel pump shut-off(which would activate 911 Assist); however, if 911 Assist is

Vehicle Health ReportWARNING: Always follow scheduled maintenance instructions,regularly inspect your vehicle, and seek repair for any damage orproble

To run a report using the phone button:1. Press the phone button to enter Phone Menu.2. Scroll until Vehicle Health is selected and press OK.3. Scroll

SYNC Services: Traffic, Directions & Information (TDI)Note: SYNC Services requires activation prior to use. Visitwww.SYNCMyRide.com to register an

Connecting to SYNC Services Using Voice Commands1. Press the voice button.2. When prompted, say “Services”. This initiates an outgoing call toSYNC Ser

2. Follow the voice prompts to select your destination. Once yourdestination is selected, your current vehicle location is uploaded anda route based o

If... Then...The driver’s and frontpassenger’s safety belts arebuckled before the ignitionswitch is turned to the onposition or less than1-2 minutes h

SYNC Services Quick TipsPortable Your subscription is associated with yourBluetooth-enabled cellular phone number,not your VIN (Vehicle Identification

To Access Using the Phone Menu1. Press the phone button to access the SYNC phone menu on-screen.2. Scroll to Mobile Apps and press OK to access a list

USING SYNC WITH YOUR MEDIA PLAYERYou can access and play music from your digital music player overthe vehicle’s speaker system using the system’s medi

What’s Playing?At any time when a track is playing, you can press the voiceicon and ask the system, “What’s playing?”. The system readsthe metadata ta

“USB”“Search song <name>”1,3“Search track <name>”1,3“Shuffle off”“Shuffle on”“Similar music”“What’s playing?”1“<name>” is a dynamic

Voice Command Guide“Similar Music” The system compiles a playlist and then playssimilar music to what is currently playingfrom the USB port using inde

Media Menu FeaturesThe media menu allows you to select your media source, how to playyour music (by artist, genre, shuffle, repeat, etc.), and also to

When you select: You can:Media SettingsChoose to shuffle or repeat your music and selectyour Autoplay settings. Once these selections areturned on, th

Accessing Your Play MenuThis menu allows you to select and play your media by artist, album,genre, playlist, track, similar music or even to explore w

When you select: You can:AlbumsSort all indexed media by albums. If there areless than 255 indexed albums, they are listedalphabetically in flat file

Deactivating and Activating the Belt-Minder® Feature (If Equipped)WARNING: While the design allows you to deactivate yourBelt-Minder, this system is d

When you select: You can:Explore USB Explore all supported digital media on yourmedia device connected to the USB port.You can only view media content

Bluetooth Devices Menu OptionsThis menu allows you to add, connect and delete devices as well as turnBluetooth on and off.1. Press AUX and then MENU t

Advanced Menu OptionsThis menu allows you to access settings such as prompts, language,performing a master reset as well as returning to factory defau

When you select: You can:Master ResetCompletely erase all information stored onSYNC (all phonebook, call history, textmessages and all paired devices)

Phone IssuesIssue PossibleCause(s)Possible Solution(s)SYNC is not ableto download myphonebook.• Thisisaphone-dependentfeature, OR• Possible phonemalfu

Phone IssuesIssue PossibleCause(s)Possible Solution(s)I am havingtroubleconnecting myphone to SYNC.• Thisisaphone-dependentfeature, OR• Possible phone

USB/Media IssuesIssue PossibleCause(s)Possible Solution(s)I am havingtroubleconnecting mydevice.Possible devicemalfunction.• Try turning off the devic

Vehicle Health Report/Services(Traffic, Directions and Information) IssuesIssue PossibleCause(s)Possible Solution(s)I received a textthat the VehicleH

Voice Command IssuesIssue PossibleCause(s)Possible Solution(s)SYNC does notunderstand whatI am saying.• You may beusing the wrongvoice commands,OR• Yo

Voice Command IssuesIssue PossibleCause(s)Possible Solution(s)SYNC does notunderstand or iscalling the wrongcontact when Iwant to make acall.• You may

CHILD RESTRAINT AND SAFETY BELT MAINTENANCEInspect the vehicle safety belts and child safety seat systems periodically tomake sure they work properly

INTRODUCTIONWARNING: Driving while distracted can result in loss of vehiclecontrol, crash and injury. We strongly recommend that you useextreme cautio

Note: Some features are not available while your vehicle is moving.Note: Your system is equipped with a feature that allows you to accessand control a

SETTINGSPress to select any of the following:• Clock• Display• Sound• Vehicle• Settings• HelpHOMEPress to access your home screen. Depending on your v

Using the Touch-sensitive Controls on Your SystemTo turn a feature on and off, just touch the graphic with your finger.To get the best performance fro

Safety InformationWARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly recommends thatdrivers us

See the following chart for more specific examples:Restricted FeaturesCellular Phone Pairing a Bluetooth phoneAdding phonebook contacts or uploadingph

Privacy InformationWhen a cellular phone is connected to SYNC, the system creates a profilewithin your vehicle that is linked to that cellular phone.

ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHTVEHICLE INFORMATION DISPLAYThe display is located on the right side of your instrument cluster.You can

Use the OK and arrow buttons on the right side of your steering wheelto scroll through the available modes:EntertainmentPhoneNavigationYou can make se

USING VOICE RECOGNITIONThis system helps you control many features using voice commands.This allows you to keep your hands on the wheel and focus on w

PERSONAL SAFETY SYSTEM™The Personal Safety System provides an improved overall level of frontalcrash protection to front seat occupants and is designe

Helpful Hints• Make sure the interior of your vehicle is as quiet as possible. Windnoise from open windows and road vibrations may prevent the systemf

Voice SettingsVoice settings allow you to customize the level of system interaction,help and feedback. The system defaults to standard interaction tha

Using Voice Commands with the Touchscreen OptionsYour voice system has a dual mode feature which allows you to switchbetween using voice commands and

Some of the voice commands that are available while viewing this screenare:“STREET ADDRESS”“Enter house number”“Change house number”“Enter street name

Some of the voice commands that are available while viewing this screenare:“POINTS OF INTEREST” or “POI”“Destination <POI category name>”“Search

ENTERTAINMENTA. AM 1 and AM ASTB. FM 1, FM 2 and FM ASTC. SIRIUSD. CDE. USBF. Touch this button to scroll down for more options, such as:• SD Card• BT

Browsing Device ContentWhen listening to audio on a device, you can browse through otherdevices without having to change sources. For example, if you

Your voice system allows you to change audio sources with a simplevoice command. For example, if you are listening to music on a USBdevice, then want

ScanTouch this button to go to the next strong AM or FM radio station.The light on the button illuminates when the feature is on.OptionsSound Settings

HD Radio™ Information (If Available)Note: HD Radio broadcasts are not available in all markets.HD Radio technology is the digital evolution of analog

PRINCIPLES OF OPERATIONWARNING: Airbags do not inflate slowly or gently, and the riskof injury from a deploying airbag is the greatest close to the tr

When HD Radio broadcasts are active, you can access the followingfunctions:• Scan allows you to hear a brief sampling of all available stations. Thisf

In order to provide the best possible experience, use the contact form toreport any station issues found while listening to a station broadcastingwith

HD Radio™ Technology manufactured under license from iBiquity DigitalCorp. U.S. and foreign patents. HD Radio™ and the HD and HD Radiologos are propri

“TUNE”“<87.9–107.9>” “FM autoset”“<87.9-107.9> HD <#>”*“FM autoset preset <#>”“<530–1710>” “FM preset <#>”“AM” “FM

ScanTouch this button to hear a brief sampling of channels.OptionsSound Settings allows you to adjust settings for:• Bass• Midrange• Treble• Balance a

BrowseTouch this button to view a list of all available stations. Scroll to seemore categories. Touch the station you want to listen to.Touch Skip if

“TUNE”“Sirius <0–223>”“<Channel name>”“Preset <#>”“SAT”“SAT 1”“SAT 1 preset <#>”“SAT 2”“SAT 2 preset <#>”“SAT 3”“SAT 3 p

Potential Satellite Radio Reception IssuesAntennaobstructionsFor optimal reception performance, keep theantenna clear of snow and ice build-up andkeep

SIRIUS Troubleshooting TipsRadio Display Condition Possible ActionUnsubscribed Channel. Your subscription doesnot include thischannel.Contact SIRIUS a

ShuffleTouch this button to play the tracks or entire albums in random order, orturn the feature off if already on.ScanTouch this button to hear a bri

The airbags are a supplemental restraint system and are designed towork with the safety belts to help protect the driver and right frontpassenger from

SD Card Slot and USB PortSD Card SlotNote: Your SD card slot is spring-loaded. To remove the SD card, pressthe card in and the system ejects it. Do no

Playing Music from Your DeviceInsert your device and select the SD Card or USB tab once the systemrecognizes it. You can then select from the followin

SD Card and USB Voice CommandsIf you are listening to a USB device or an SD card, press thevoice button on the steering wheel control. When prompted,

“BROWSE”“Album <name>” “All video podcasts”*“All albums” “All videos”*“All artists” “Artist <name>”“All audiobooks” “Audiobook <name>

Bluetooth AudioYour system allows you to stream audio over your vehicle’s speakers fromyour connected, Bluetooth-enabled cellular phone.To access, pre

Your A/V inputs allow you to connect anauxiliary audio/video source (such as agaming systems or a personal camcorder)by connecting RCA cords (not incl

Troubleshooting• Do not connect the audio input jack to a line level output. The jackonly works correctly with devices that have a headphone output wi

Hands-free calling is one of the main features of SYNC®. Once you pairyour phone, you can access many options using the touchscreen or voicecommands.

3. If you are prompted to enter a PIN on your device, it does notsupport Secure Simple Pairing. To pair, enter the PIN displayed onthe touchscreen. Sk

Receiving CallsDuring an incoming call, an audible tone sounds. Call informationappears in the display if it is available.Accept the call by pressing

DRIVER AND PASSENGER AIRBAGSWARNING: Never place your arm or any objects over an airbagmodule. Placing your arm over a deploying airbag can result ins

HistoryAfter you connect your Bluetooth-enabled phone to SYNC, you canaccess any previously dialed, received or missed calls. You can alsochoose to sa

Composing a Text MessageNote: This is a speed-dependent feature. It is unavailable when yourvehicle is traveling at speeds over 3 mph (5 km/h).Note: D

Receiving a Text MessageWhen a new message arrives, an audible tone sounds and the screendisplays a pop-up with the caller name and ID, if supported b

Internet Data ConnectionIf your phone is compatible, use this screen to adjust your internet dataconnection. Select to make your connection profile wi

“MESSAGES”“Call”“Forward text messages”“Listen to text message <#>”“Listen to text messages”“Reply to text messages”“Help”ELECTRIC VEHICLE INFOR

SettingsThis screen allows you to set up the charging convenience features.Note: You can also set up the charging convenience features usingMyFord Mob

A. My GO Time summary displays the next My GO Time and cabintemperature setting.B. Estimated charge time limits• Displays the estimated minimum and ma

The system also alerts you to any conflicts by highlighting areas of thescreen in yellow. If your battery cannot have a full charge by thescheduled dr

Value Charge Profile and ModeValue Charge profile name is the name of the presently detectedValue Charge Profile. The system detects a customer define

Start is the scheduled start time of charging.• At Plug In: When the vehicle is in Charge Now mode, andunplugged, the message At Plug In appears, indi

Proper Driver and Front Passenger Seating AdjustmentWARNING:The National Highway Traffic Safety Administrationrecommends a minimum distance of at leas

GO Time events displays the GO Time day-of-week and time. The bluehighlighted GO Time is the current GO Time the vehicle is using forcharge scheduling

Value Charge ProfilesDefault displays the charging mode and off-peak times for your DefaultValue Charge profile. The system displays off-peak times fo

PowerThis screen displays how the electric vehicle system transfers power inorder to accelerate or recharge the battery. The power flow screens showpo

D. Plug (Energi only) appears when you plug your vehicle into thewall. When charging the high voltage battery from the wall, you can seeflow from the

L. Engine power represents the gasoline engine. It illuminates onlywhen the gasoline engine is on. The higher the engine power is, thelarger the circl

Engine On due toGrade Assist The engine is on to provide increasedpowertrain braking when you turn on thegrade assist feature. Turn off the grade assi

INFORMATIONIf your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicleis not equipped with

Note:The driver is ultimately responsible for the safe operation of thevehicle, and therefore, must evaluate whether it is safe to follow thesuggested

Connecting to SYNC Services Using the TouchscreenIf your vehicle is equipped with Navigation, touch the i(Information) button to access these features

Disconnecting from SYNC Services1. Press and hold the hang-up phone button on the steering wheel.2. Say “Goodbye” from the SYNC Services main menu.SYN

FRONT PASSENGER SENSING SYSTEMWARNING:Even with Advanced Restraints Systems, children 12and under should be properly restrained in a rear seating posi

SIRIUS Travel Link (If Equipped and If Activated)WARNING: Driving while distracted can result in loss of vehiclecontrol, crash and injury. We strongly

WeatherTouch this button to view the nearby weather, current weather, or thefive day forecast for the chosen area. Select Map to see the weathermap, w

“TRAVEL LINK”“5–day weatherforecast”“Golf schedule” “NBA scores”“Baseball headlines” “MLS headlines” “NFL headlines”“Baseball schedule” “MLS schedule”

CalendarIf your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicleis not equipped with Nav

Note: Every phone operates differently. While SYNC 911 Assist workswith most cellular phones, some may have trouble using this feature.If a crash depl

In the Event of a CrashNot all crashes deploy an airbag or activate the fuel pump shut-off(which would trigger 911 Assist); however, SYNC tries to con

Vehicle Health Report (If Equipped, U.S. Only)WARNING: Always follow scheduled maintenance instructions,regularly inspect your vehicle, and seek repai

Making a ReportIf your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicle isnot equipped w

SETTINGSA. ClockB. DisplayC. SoundD. VehicleE. SettingsF. HelpUnder this menu, you can set your clock, access and adjust thedisplay, sound and vehicle

DisplayYou can adjust the touchscreen display through the touchscreen or bypressing the voice button on your steering wheel controls and whenprompted,

Universal Garage Door Opener (If Equipped) 166HomeLink® wireless control system ...167Auxiliary Power Points 171Storage Compartmen

Note: When the passenger airbag off light is illuminated, the passenger(seat mounted) side airbag may be disabled to avoid the risk of airbagdeploymen

SoundPress the Settings icon > Sound, then select from thefollowing:Sound SettingsBass DSP*Midrange Occupancy Mode*Treble Speed Compensated VolumeS

Enable Valet ModeNote: If the system locks, and you need to reset the PIN, enter 3681 andthe system unlocks.Valet mode allows you to lock the system.

Charge Point Light RingPress the Settings icon > Settings > Charge Port LightRing, then select from the following:Charge Port Light RingOn Illum

Voice ControlPhone CandidateListsCandidate lists are possible results from yourvoice commands. The system simply makes abest guess at your request wit

NavigationPress the Settings icon > Settings > Navigation, then selectfrom the following:NavigationMap Preferences Turn breadcrumbs on and off.H

Phone SettingsPress the Settings icon > Settings > Phone, then select fromthe following:PhoneBluetooth Devices Connect, disconnect, add or delet

Wireless & InternetYour system has a Wi-Fi feature that creates a wireless network withinyour vehicle, thereby allowing other devices (such as per

Wireless & InternetUSB MobileBroadbandInstead of using Wi-Fi, your system can alsouse a USB mobile broadband connection toaccess the internet. (Yo

HelpPress the Settings icon > Help, then select from the following:HelpWhere Am I? View your vehicle’s current location, if yourvehicle is equipped

CLIMATEPress the lower right corner on the touchscreen to access your climatecontrol features. Depending on your vehicle line and option package,your

• Objects placed on the occupant’s lap• Cargo interference with the seat• Other passengers pushing or pulling on the seat• Rear passenger feet and kne

G. A/C: Touch to turn the air conditioning on or off.• Use with recirculated air to improve cooling performance andefficiency.• Engages automatically

Climate Control Voice CommandsThe following voice commands are available at the main menulevel of a voice session. For example, press the voice button

Additional climate control voice commands“Maximumwindshield on”“Windshield floor on”“Minimum fan” “Windshield panel floor on”“Off” “Windshield panel o

Setting a DestinationPress the green corner of your touchscreen, then Dest when it appears.Choose any of the following:Destination SelectionsMy Home S

During route guidance, you can press the talking bubble icon thatappears in the upper right navigation corner (green bar) if you want thesystem to rep

Range Rings and Charge Points (Energi Only)Shaded rings appear on the map when you are driving in EV Now mode.The inner ring with no shading indicates

cityseekr (If Available)Note: cityseekr point of interest information is limited to approximately154 cities (132 in the U.S., 13 in Canada and 9 in Me

When you are viewing more information for hotels, cityseekr also tellsyou if the hotel has certain services and facilities using icons.Hotel Services

Setting Your Navigation PreferencesSelect settings for the system to take into account when planning yourroute.Press the Settings icon > Settings &

When youselect:You can:Avoid Areas Choose areas which you want the system to avoidwhen calculating a route for you. Press Add to selecta category.Once

KNEE AIRBAGA driver’s knee airbag is located under or within the instrument panel.During a crash, the restraints control module may activate the drive

Change the appearance of the mapdisplay by repeatedly pressing thearrow button in the upper leftcorner of the screen. It togglesbetween three differen

Map IconsVehicle mark shows the current location of your vehicle.It stays in the center of the map display, except when in scrollmode.Scroll cursor al

Quick-touch ButtonsWhen in map mode, touch anywhere on the map display to access thefollowing options:When you select: You can:Set as Dest Select a sc

Navigation Voice CommandsWhen in navigation mode, press the voice button on thesteering wheel control. After the tone, say any of the followingcommand

“DESTINATION”“<nametag>”“<POI category>”“Favorites”“Home”“Intersection”“Nearest <POI category>”“Nearest POI”“Play nametags”“POI cate

GENERAL INFORMATIONSYNC® End User License Agreement (EULA)•You have acquired a device (“DEVICE”) that includes software licensedby Ford Motor Company

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:• Speech Recognition: If the SOFTWARE includes speech recognitioncomponent(s), you should understand that

• Security Updates/Digital Rights Management: Content owners usethe WMDRM technology included in your DEVICE to protect theirintellectual property, in

If FORD MOTOR COMPANY or third party software and servicessuppliers provide or make available to you Supplemental Componentsand no other EULA terms ar

INTELLECTUAL PROPERTY RIGHTS: All title and intellectualproperty rights in and to the SOFTWARE (including but not limited toany images, photographs, a

WARNING: If the side airbag has deployed, the airbag will notfunction again. The side airbag system (including the seat) mustbe inspected and serviced

No Liability for Certain Damages: EXCEPT AS PROHIBITED BYLAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE ORSERVICES SUPPLIERS, MS, MICROSOFT CORPORA

Keep User’s Guide in VehicleWhen kept in the vehicle, the User’s Guide will be a ready reference foryou and other users unfamiliar with the Windows Au

Navigation FeaturesAny navigation features included in the system are intended to provideturn by turn instructions to get you to a desired destination

TeleNav Software End User License AgreementPlease read these terms and conditions carefully before you use theTeleNav Software. Your use of the TeleNa

3. Software LicenseSubject to your compliance with the terms of this Agreement, TeleNavhereby grants to you a personal, non-exclusive, non-transferabl

4. DisclaimersTo the fullest extent permissible pursuant to applicable law, in no eventwill TeleNav, its licensors and suppliers, or agents or employe

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANYREASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALLDAMAGES REFERENCED HEREIN AND ALL DIRECT

8. Miscellaneous8.1 This Agreement constitutes the entire agreement between TeleNavand you with respect to the subject matter hereof.8.2 Except for th

9. Other Vendors Terms and ConditionsThe TeleNav Software utilizes map and other data licensed toTeleNav by third party vendors for the benefit of you

TERMS AND CONDITIONSLicense Limitations on Use: You agree that your license to usethis Data is limited to and conditioned on use for solely personal,n

SAFETY CANOPY® CURTAIN AIRBAGSWARNING: Do not place objects or mount equipment on or nearthe headliner at the siderail that may come into contact with

Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDINGTHEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES,EXPRESS OR IMPLIED, OF QUALITY, PERFORMA

Governing Law: The above terms and conditions shall be governed bythe laws of the State of Illinois, without giving effect to (i) its conflict oflaws

Gracenote® CopyrightCD and music — related data from Gracenote, Inc., copyright 娀2000–2007 Gracenote. Gracenote Software, copyright 娀 2000–2007Graceno

respectively, reserve all rights in Gracenote Data, the GracenoteSoftware, and the Gracenote Servers and Gracenote Content, includingall ownership rig

Vehicle without MyFord Touch or MyLincoln TouchFCC ID: KMHSG1G1 IC: 1422A-SG1G1FCC ID: WDGSG1G1 IC: 5248B-SG1G1Vehicle with MyFord Touch or MyLincoln

911 Assist™ ...401, 492AABS (see Brakes) ...218Accessing and using yourUSB port ...

Brakes ...218anti-lock ...218anti-lock brake system (ABS)warning light ...

EEco Mode ...182Electronic message center ...114Electronic stability control ...223Emergencies, roadsidejump-sta

High-voltage batterycharging ...205service disconnect ...211High-voltage shut off ...258Hi

Mirrors ...101, 103fold away ...101side view mirrors (power) ...101Motorcraft® parts ...

The Safety Canopy will deploy during significant side crashes or when acertain likelihood of a rollover event is detected by the rollover sensor.The S

Relays ...271–272Remote entry systemilluminated entry ...77locking/unlocking doors ...73openin

Steering wheel ...86controls ...87tilting ...86Sunsh

WWarning lights (see Lights) ...109Washer fluid ...292–293reservoir ...283Water, Driving through .

CRASH SENSORS AND AIRBAG INDICATORWARNING: Modifying or adding equipment to the front end ofyour vehicle (including frame, bumper, front end body stru

The safety belt pretensioners and the airbag supplemental restraintsystem are designed to activate when the vehicle sustains longitudinal orlateral de

PRINCIPLE OF OPERATIONThe remote control allows you to:• remotely lock or unlock the vehicle doors• unlock the doors without actively using a key or r

Intelligent Access (If Equipped)The system uses a radio frequency signal to communicate with yourvehicle and authorize your vehicle to unlock when one

Stability Control 222AdvanceTrac® ...223Parking Aids 224Sensing system...224Ac

Intelligent Access Key (If Equipped)Type 1Type 2Your vehicle may be equipped with two intelligent access keys whichoperate the power locks and the rem

Type 2To release the key blade, slidethe release on the back of thetransmitter, then pull the blade out.Note: Your vehicle’s back-up keyswere issued w

Intelligent Access Key (Type 1)1. Press and hold the push buttonsto release the cover. Carefullyremove the cover.2. Remove the key blade.3. Twist the

6. Install a new battery with the + facing downward.7. Assemble the two halves of the transmitter back together.8. Install the key blade.Intelligent A

Remote Start (C-MAX Energi Only)WARNING: To avoid exhaust fumes, do not use remote start ifyour vehicle is parked indoors or areas that are not wellve

Remote Starting the VehicleNote: Each button press must be done within three seconds of eachother. The vehicle will not remote start if this sequence

Extending the Vehicle Run TimeRepeat Steps 1 and 2 with the vehicle still running to extend the runtime for another remote start duration. If you prog

PRINCIPLES OF OPERATIONMyKey allows you to program keys with restricted driving modes topromote good driving habits. You can use all but one of the ke

Optional SettingsYou can configure MyKey settings when you first create a MyKey.You can also change the settings afterward with an admin key.The follo

Programming/Changing Optional SettingsNote: All programmed keys can be cleared within the same key cycle inwhich a key was programmed, otherwise an ad

Fuses 271Changing a fuse ...271Fuse specification chart ...272Maintenance 281General i

USING MYKEY WITH REMOTE START SYSTEMSMyKey is not compatible with non-Ford-approved (unlicensed)aftermarket remote start systems. If you choose to ins

Note: When you view your MyKey system status, either the number ofMYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may includeyour unlicensed remote start

Condition Potential CausesI cannot clear therestricted keys.• The key or fob used to start the vehicledoes not have admin privileges.• No restricted k

LOCKING AND UNLOCKINGYou can use the power door lock control or the remote control to lockand unlock the vehicle.Power Door LocksThe power door lock c

Left-Hand SideTurn clockwise to lock.Right-Hand SideTurn counterclockwise to lock.Remote ControlYou can use the remote control anytime the vehicle is

LiftgateWARNING: Make sure all persons are clear of the liftgate areabefore using liftgate control.WARNING: Make sure the liftgate is closed to preven

Smart Unlocks for Integrated Keyhead TransmitterThis feature helps to prevent you from locking yourself out of yourvehicle if your key is still in the

Autolock and Unlock (If Equipped)The autolock feature will lock all the doors when:• all doors are closed• the ignition is on• you shift into any gear

Illuminated EntryThe interior lamps and select exterior lamps illuminate when you unlockthe doors with the remote entry system.The illuminated entry s

LIFTGATEWARNING: It is extremely dangerous to ride in a cargo area,inside or outside of a vehicle. In a crash, people riding in theseareas are more li

Vehicle Care 310Cleaning products...310Cleaning the exterior ...310Waxing...

Power Liftgate (If Equipped)WARNING: Make sure all persons are clear of the power liftgatearea before using the power liftgate control.WARNING: Keep k

To open or close using the hands-free liftgate feature(with intelligent access only):1. Make sure you have an intelligentaccess transmitter within 3 f

To close with the control on theliftgate: Press and release thebutton.WARNING: Keep clear of the liftgate when activating the rearswitch.Setting Liftg

Obstacle DetectionWhen closing: The system will stop when it detects an obstacle and twoshort chimes will sound. Once the obstacle is removed the lift

SECURILOCK® PASSIVE ANTI-THEFT SYSTEMNote: The system is not compatible with non-Ford aftermarket remotestart systems. Use of these systems may result

Programming a Spare Integrated Keyhead TransmitterNote: A maximum of eight coded keys can be programmed to yourvehicle; all eight can be integrated ke

Programming a Spare Intelligent Access KeySee your authorized dealer to have additional keys programmed to yourvehicle.ANTI-THEFT ALARM (IF EQUIPPED)T

ADJUSTING THE STEERING WHEELWARNING: Do not adjust the steering wheel when your vehicleis moving.Note: Make sure that you are sitting in the correct p

AUDIO CONTROL (IF EQUIPPED)Select the required source on the audio unit.The following functions can be operated with the control:A. Volume upB. Seek u

CRUISE CONTROLSee the Cruise Control chapter.INFORMATION DISPLAY CONTROLUse the arrows on the left sideof the steering wheel to navigatethe informatio

SYNC® 381Pairing your phone for the first time ...387911 Assist™ ...401Vehicle Health Report

WINDSHIELD WIPERSNote: Fully defrost the windshield before switching on the windshieldwipers.Note: Make sure the windshield wipers are switched off be

AUTOWIPERS (IF EQUIPPED)Note: Fully defrost the windshield before switching on the windshieldwipers.Note: Make sure the windshield wipers are switched

WINDSHIELD WASHERSNote: Do not operate the washers when the washer reservoir is empty.This may cause the washer pump to overheat.The washer will spray

LIGHTING CONTROLA. OffB. Parking lamps, instrument panellamps, license plate lamps and taillampsC. HeadlampsHigh BeamsPush the lever forward to switch

AUTOLAMPS (IF EQUIPPED)Note: It may be necessary to switch your headlamps on manually insevere weather conditions.The headlamps will switch on andoff

Vehicles Without Front Fog LampsA. Press repeatedly or press andholdtodim.B. Press repeatedly or press andhold to brighten.HEADLAMP EXIT DELAYAfter yo

FRONT FOG LAMPSPress the control to switch the foglamps on or off.You can switch the fog lamps onwhen the lighting control is in anyposition except of

Front Interior lamp (if equipped)Note: Some interior lamps are equipped with a single switch for the leftand right map lamps.A. Left map lamp switch,i

AMBIENT LIGHTING (IF EQUIPPED)The ambient lighting system illuminates the interior with a choice ofseveral colors. The ambient lighting control is loc

POWER WINDOWSWARNING: Do not leave children unattended in your vehicleand do not let them play with the power windows. They mayseriously injure themse