Ford 2014 Escape v.1 User Manual download pdf (Page 319)

Phone issues

Possible solution(s)Possible cause(s)Issue

· Turn off the Auto phone-

book download setting.

· Go to the website to review

your phone's compatibility.

· This is a phone-dependent

feature.

Text messaging is not

working on SYNC.

· Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

· This may be a possible

phone malfunction.

USB and media issues

Possible solution(s)Possible cause(s)Issue

· Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

device malfunction.

I am having trouble

connecting my device.

· Make sure you are using the

manufacturer's cable.

· Make sure you insert the

USB cable properly into the

device and the USB port.

· Make sure that the device

does not have an auto-

install program or active

security settings.

Make sure you are not

leaving the device in your

vehicle during very hot or

cold temperatures.

This is a device limitation.SYNC does not recognize

my device when I turn on the

car.

Make sure you properly

connect the device to SYNC

and that you have pressed

play on your device.

· This is a phone-dependent

feature.

· The device is not

connected.

Bluetooth audio does not

stream.

· Make sure that all song

details are populated.

· Your music files may not

contain the proper artist,

song title, album or genre

information.

SYNC does not recognize

music that is on my device.

· Some devices require you

to change the USB settings

from mass storage to MTP

class.

· The file may be corrupted.

316

SYNC™

1 2 ... 314 315 316 317 318 319 320 321 322 323 324 ... 427 428

Comments to this Manuals

No comments